International Shipping Updates

SHIPPING UPDATES AND RESTRICTIONS

Visit our Shipping page for full shipping information

Last Updated: January 18, 2021 

UK

Shipping to the UK has now resumed, although with possible delays due to challenges at the UK border.  KONA CAVE® is not responsible for shipping delays and is unable to offer refunds or compensation due to shipping delays.

Following Brexit, all orders shipping to the UK are now subject to customs fees, import duties and possibly taxes.  

Any and all fees, duties and taxes imposed at the UK border are the sole responsibility of the customer.

Any orders returned to KONA CAVE® due to unpaid fees, duties or taxes from the UK will incur a 19.99€ Return Shipment, Documentation & Processing Fee. This fee will be deducted from any refund due.

By placing an order with KONA CAVE® you agree to these terms outlined above.

Further, international exchanges are complicated, costly and timely due to the new Brexit regulations. Please reference our Size Chart by Breed or contact us at woof@konacave.com if you have any questions. 

USA

Due to the global pandemic, and the current restrictions and challenges facing the US Postal Service, we have encountered significant delays once packages arrive at US customs.  Please understand that once a package arrives in the US, it is not scanned and traceable until it clears customs. 

We are currently experiencing shipping times of 4-8 weeks to the USA.

KONA CAVE® is, unfortunately, unable to control or influence custom's clearing times.

As we are sure you understand, we are unable to offer refunds or compensation due to delays. We thank you in advance for your patience and understanding during this challenging time. 

 

EUROPE

Please note, wherever possible KONA CAVE® has changed shipping partners in order to deliver to countries that have blocked DHL deliveries.

Due to unprecedentedly high shipping volumes we are currently experiencing shipping and delivery delays. 

Please allow an additional 3 - 5 days for processing. 

Thank you for your patience and understanding during these unique and challenging times.

KONA CAVE® cannot be held accountable for shipping delays and is not able to offer refunds or compensation due to delays. 

 

REST OF WORLD

Due to the global pandemic, and the unprecedentedly high shipping volumes, we are experiencing shipping and delivery delays. 

Please allow for additional processing and delivery times for all orders.

KONA CAVE® cannot be held accountable for shipping delays and is not able to offer refunds or compensation due to delays. Thank you for your patience and understanding during these unique and challenging times.

 

Questions?

Please contact us directly at woof@konacave.com 

DOG BED SIZE BY BREED

What Do My Pets Sleeping Habits Tell Me?

No one knows your dog better than you. Observe their sleeping habits, do they like to snuggle under the covers or into blankets and pillows? Do they like to curl up when they sleep? Do they like to stretch out?

If they like to take up lots of room when they sleep, or they twist and turn and move around whilst dreaming the night away, you might want to size up. If your dog likes to sleep curled up, they should have plenty of room in the recommended size bed for their weight. Pay attention to the cave opening height measurement, as particularly tall dogs might like a larger size.

Terrier and hunting breeds are especially happy in small covered spaces. The KONA CAVE® Snuggle Cave Dog Bed fulfills all their natural sleep instincts.

Dimensions of the Snuggle Cave Bed

Dimensions of the KONA CAVE<sup>®</sup> Snuggle Cave Bed

Dimensions of the Bolster Bed

KONA CAVE® Bolster Bed Dimensions

Bed Sizes by Dog Breed

In addition to cats, the following dog breeds love the KONA CAVE® Snuggle Cave Bed

SMALL BEDS
Best for cats & dogs up to 10kg (22 lb)
MEDIUM BEDS
Best for dogs up to 20kg (44 lb)
LARGE BEDS
Best for dogs up to 40kg (88 lb)
Bichon Frise
Brussels Griffon
Chinese Crested
Dachshund (Mini)
French Bulldog (Small)
German Spitz (Small)
Havanese
Italian Greyhound
Jack Russell Terrier
Japanese Spitz
Maltese
Miniature Pinscher
Pomeranian
Poodle (Toy, Mini)
Portuguese Podengo (Mini)
Pug
Terrier Family:
Australian, Border, Boston, Brazilian, Cairn, Fox, Norfolk, West Highland, Rat (Mini), Yorkshire, etc.
Basenji
Beagle
Border Collie
Bull Dog
Cavalier King Charles Spaniel
Corgi
Dachshund (Standard)
Danish Swedish Farmdog
French Bulldog (Standard)
German Spitz (Medium-Large)
Griffon (Small Breeds)
Harrier
Miniature Bull Terrier
North American Shepherd
Parson Russell Terrier
Portuguese Podengo (Medium)
Rat Terrier (Standard)
Scottish Terrier
Shiba Inu
Whippet
Afghan Hound
Australian Shepard
Basset Hound
Boxer
Bull Terrier (Standard)
Dalmatian
Doberman Pinscher
Greyhound Family:
Hungarian,Saluki, Sloughi, Spanish, etc.
Griffon (Medium/Large Breeds)
Hounds (Large Breeds)
Labrador
Pit Bull Terrier
Pointer
Portuguese Podengo (Large)
Staffordshire Bull Terrier
Standard Poodle
Vizsla
Water Dogs
Weimaraner


Sizing Tips